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IEC standardy v elektronickém formátu PDF
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ISO/IEC 20000-2:2019/AMD1:2020
Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1
Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1
Vydáno: 2020-08-06
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ISO/IEC 20000-1:2018/AMD1:2024
Information technology - Service management - Part 1: Service management system requirements - Amendment 1: Climate action changes
Information technology - Service management - Part 1: Service management system requirements - Amendment 1: Climate action changes
Vydáno: 2024-02-23
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