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sklademVydáno: 2018-03-28
UNE EN ISO 18295-2:2018
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Centros de contacto con el cliente. Parte 2: Requisitos para la organización cliente que utiliza los servicios de los centros de contacto con el cliente. (ISO 18295-2:2017).
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| Označení normy: | UNE EN ISO 18295-2:2018 |
| Počet stran: | 16 |
| Vydáno: | 2018-03-28 |
| Status: | Norma |
DESCRIPTION
This standard UNE EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017) is classified in these ICS categories:
- 03.080.30
Categories: