21/30424247 DC

This standard 21/30424247 DC BS ISO 13810. Tourism and related services. Visits to industrial tourism organizations and to natural, cultural and historical sites. Requirements and recommendations is classified in these ICS categories:

• 03.200.01 Leisure and tourism in general
• 03.080.30 Services for consumers

This document establishes general requirements for organizations, that offer guided or self-guided visits in order to enable visitors, to learn:

• how a service, an activity or a product is developed now or was developed in the past (industrial tourism) or

• about the characteristics on the cultural, historical or natural value of a tourist site.

The requirements of this document are applicable to those visits and their related services, including their facilities and equipment, as well as their internal operation, in order to enhance the tourism experience of the visitor.

This document does not apply to natural protected areas for which ISO 18065:2015 applies, or to recognized museums.