ČSN EN 17748-1

This document provides a reference of 42 knowledge units as required and applied in the Information and Communication Technology (ICT) professional work environment that can be understood across Europe. An intrinsic link with the EN 16234-1 (e-CF) is an essential characteristic of this document. The document is created for application by: educational institutions, learning programme and certification providers of all types; - ICT service, user and supply organisations; - ICT professionals, managers and human resource (HR) departments; - social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies; - market analysts and policy makers; and - other organisations and stakeholders in public and private sectors.