This document provides guidance on sourcing and development of agreements in facility management (FM). It highlights: essential elements in FM sourcing processes; FM roles and responsibilities in sourcing processes; development processes and structures of typical agreement models. This document is applicable to: strategic processes related to service and support functions for the core business; development of FM strategies; development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; development of FM information systems; FM education and research; organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).