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Homepage>UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
sklademVydáno: 2018-10-10
UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

UNE ISO 10002:2018

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

Gestión de la calidad. Satisfacción del cliente. Directrices para el tratamiento de las quejas en las organizaciones.

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Označení normy:UNE ISO 10002:2018
Počet stran:76
Vydáno:2018-10-10
DESCRIPTION

This standard UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations is classified in these ICS categories:

  • 03.120.10
Categories:
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