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sklademVydáno: 2006-03-07
BIP 0031:2006
Achieving ISO/IEC 20000 Why people matter
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| Označení normy: | BIP 0031:2006 |
| Počet stran: | 100 |
| Vydáno: | 2006-03-07 |
| ISBN: | 0 580 47459 3 |
| Status: | Standard |
DESCRIPTION
BIP 0031:2006
This standard BIP 0031:2006 Achieving ISO/IEC 20000 is classified in these ICS categories:
- 35.020 Information technology (IT) in general
- 03.100.99 Other standards related to company organization and management
Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.