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| Datum vydání: | March 2011 | 
| Označení normy: | CQI-18 | 
| Verze: | Hardcopy with downloadable Assessment | 
Popis
CQI-18 Effective Error-Proofing
Effective Error-Proofing is a comprehensive guideline on how to implement change within an organization by moving away from detection oriented quality practices, toward a culture of zero error.
