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sklademVydáno: 2017-07-20
ISO/IEC 19086-3:2017
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
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| Označení normy: | ISO/IEC 19086-3:2017 |
| Vydáno: | 2017-07-20 |
| Edice: | 1 |
| ICS: | 35.210 |
Popis
ISO/IEC 19086-3:2017
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.