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sklademVydáno: 2006-03-31
BIP 0033
Achieving ISO/IEC 20000 Managing end-to-end service
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| Označení normy: | BIP 0033 |
| Počet stran: | 114 |
| Vydáno: | 2006-03-31 |
| ISBN: | 0 580 47461 5 |
| Status: | Standard |
Popis
BIP 0033
This standard BIP 0033 Achieving ISO/IEC 20000 is classified in these ICS categories:
- 35.020 Information technology (IT) in general
- 03.100.99 Other standards related to company organization and management
Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.