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sklademVydáno: 2014
ISO 14785:2014
ISO 14785:2014-Tourist information offices — Tourist information and reception services — Requirements
Měna
| Označení normy: | ISO 14785:2014 |
| Počet stran: | 11 |
| Vydání: | 1 |
| Vydáno: | 2014 |
Popis
ISO 14785:2014
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.