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Hlavní stránka>ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems
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sklademVydáno: 2019
ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems

ISO/IEC 20000-2:2019

ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems

Měna
5 950 Kč
Označení normy:ISO/IEC 20000-2:2019
Počet stran:63
Vydání:3
Vydáno:2019
Popis

ISO/IEC 20000-2:2019


This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
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